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    Content work

    Every engagement where content was part of the build, across all thirty industries we publish in.

    Industry
    Proof type

    39 entries

    Verified ResultReal client work. Every figure is measured in a named system and carries the window it was measured over.B2B & Professional Services

    100% of the budget on one channel: building a law-firm practice leader's personal brand where his buyers already are

    A practice leader at a major US firm had an institution marketing *the firm* and nothing at all carrying *his* name. The engagement puts the entire monthly fee into a single channel — profile and account management, outreach, content, search- and answer-engine articles, and digital PR — all on LinkedIn, all under his byline.

    Single flat monthly feeEngagement structurePersonal BrandOrganic SocialContent
    Verified ResultReal client work. Every figure is measured in a named system and carries the window it was measured over.Construction & Contracting

    Two locations, two Google profiles, one lead-scoring model that tells the crew which job to call first

    A regional roofing and building-services contractor was running paid search and Meta against a website that published the wrong office address sitewide, with leads landing unranked in a construction CRM. We rebuilt the site, separated the two locations in local search, and built a scoring model that sorts every inbound job into *urgent / when-you-can / another-day* before anyone picks up the phone.

    4.8Google rating, primary profileWeb DevelopmentLocal SEOGoogle Business Profile
    Verified ResultReal client work. Every figure is measured in a named system and carries the window it was measured over.Education & EdTech

    A webinar built for a school-district buying committee that never meets in one room

    A K–12 English-language-learner curriculum publisher sells into a decision no single person makes. We ran a free live session built around a WHO / WHAT / HOW / WHEN planning system, promoted through segmented outbound, and designed so the coordinator who attends can carry it to the people who actually sign.

    WebinarsEmail MarketingOutbound
    Verified ResultReal client work. Every figure is measured in a named system and carries the window it was measured over.Home Services

    A 4.8 on Google and a 4.3 on Facebook: rebuilding the reputation layer a trade business is actually judged on

    A regional exterior-building-services contractor carried a strong Google rating and a materially weaker Facebook one — on the platform its paid social pointed at. We built the review-and-response layer under both, set a narrow rule for when a review is disputed, and put a daily operating cadence behind the proof assets that make a review request reasonable to send.

    4.8Google rating, primary profileGoogle Business ProfileLocal SEOOrganic Social
    Verified ResultReal client work. Every figure is measured in a named system and carries the window it was measured over.Law Firms

    Rebuilding a multi-practice firm's website, intake routing and authority programme in one connected system

    A corporate and regulatory firm was carrying a WordPress site nobody could safely edit, attorney pages filed under the wrong practice areas, and enquiry forms landing in an inbox rather than a CRM. We rebuilt the site, wired every form to tagged CRM records, and put a 90-day authority programme and a live webinar series on top of it.

    Web DevelopmentTechnical SEOContent
    Verified ResultReal client work. Every figure is measured in a named system and carries the window it was measured over.Law Firms

    A recurring webinar engine that fills attorney seats from three segmented lists instead of one

    An attorney-education programme was running weekly-to-biweekly live sessions and promoting each one to a single undifferentiated list. We split the audience into three segments with genuinely different reasons to attend, and rebuilt the invitation sequence around a two-email structure that tests interest before it asks for a registration.

    WebinarsEmail MarketingOutbound
    Verified ResultReal client work. Every figure is measured in a named system and carries the window it was measured over.Senior Living & Elder Care

    Filling free webinar seats for two audiences at once: families facing care costs, and the attorneys who advise them

    An elder-law practice and its attorney-education arm were running free live sessions for two audiences that share almost nothing except the subject. We built one operating pattern that serves both — landing pages written for an older consumer audience, and segmented email campaigns for three distinct attorney segments.

    WebinarsEmail MarketingLanding Pages
    Verified ResultReal client work. Every figure is measured in a named system and carries the window it was measured over.Startups & Scaleups

    A free live webinar and a written list standard for a curriculum publisher selling into school districts

    A K–12 English-language-learner curriculum publisher needed to reach curriculum leaders, ESL/multilingual coordinators, Title I staff and principals across the US and Canada. The campaign led with a free live session built around a WHO / WHAT / HOW / WHEN planning system, and the outreach list was specified in writing before a single invitation went out.

    500+Rows per outreach listWebinarsOutboundEmail Marketing
    Project ShowcaseReal client work that shipped. No performance figures are published, because none have been verified and approved for release.Accounting & Tax

    A content calendar built backwards from filing deadlines, with a hard freeze from January to April

    A tax practice can't produce content in busy season, and every generic calendar quietly assumes it can. This one is built the other way round: January–April is a freeze window filled *in advance*, and the production weeks are the ones when partners are actually reachable.

    ContentContent SystemsEmail Marketing
    Project ShowcaseReal client work that shipped. No performance figures are published, because none have been verified and approved for release.B2B & Professional Services

    An expert answer library: articles built so a machine can attribute the answer to a named person

    Most professional-services content is written to show a firm is knowledgeable. This library is written so a search engine *and* an answer engine can retrieve a specific answer and attribute it to a specific named practitioner.

    ContentAEO GEOPersonal Brand
    Project ShowcaseReal client work that shipped. No performance figures are published, because none have been verified and approved for release.Construction & Contracting

    A 21-column content calendar built so a contractor's crew can actually run it

    Most content calendars for trade businesses fail because they're written for marketers. This one is built around what a contractor's day actually produces: a job-site photo, a question a customer asked, a seasonal pressure everyone in the region already understands.

    ContentOrganic SocialContent Systems
    Project ShowcaseReal client work that shipped. No performance figures are published, because none have been verified and approved for release.Fitness & Sports Facilities

    A first-visit content system for people who are afraid of looking foolish

    The hardest step in an independent gym's funnel isn't the payment — it's the door. This is the fixed content set that answers what the first forty-five minutes will actually be like, produced in a format the coaching staff will keep making after the agency leaves.

    ContentContent SystemsVideo Motion
    Project ShowcaseReal client work that shipped. No performance figures are published, because none have been verified and approved for release.Manufacturing & Industrial

    A specification-led content architecture for an industrial catalogue

    An industrial catalogue is usually organised the way the *company* is organised. Buyers search by application, by specification, and by the part they're replacing — and those two structures share almost no words. This is the architecture that reconciles them.

    Technical SEOContentContent Systems
    Project ShowcaseReal client work that shipped. No performance figures are published, because none have been verified and approved for release.Nonprofits & Associations

    A message calendar built from the supporter's inbox, not the team's campaign list

    Every team in a nonprofit plans its own sends and nobody plans the year the way a supporter experiences it. This calendar holds one row per message a single subscriber receives, in the order they receive it — so the weeks when four teams all send on a Tuesday are visible in October, not discovered in December.

    Email MarketingContent SystemsContent
    Project ShowcaseReal client work that shipped. No performance figures are published, because none have been verified and approved for release.Small Businesses

    A positioning document that ends in copy blocks, because a strategy an owner can't paste is a strategy that dies

    Most positioning work ends as a slide and leaves the owner to translate it into a profile description, a headline and something to say on the phone. That translation is where it dies. This document ends where the translation would have started.

    PositioningContentContent Systems
    Project ShowcaseReal client work that shipped. No performance figures are published, because none have been verified and approved for release.Veterinary & Pet Services

    Publishing price ranges for a veterinary practice without publishing a price list

    Cost is the first question on almost every call to a veterinary practice and the one question the website answers nowhere. This build puts ranges and the variables behind them on the site, using the estimate template the practice already produces — without turning the page into a menu.

    ContentLanding PagesWeb Development
    Capability ModelA modelled capability, not a client account. Figures illustrate what the model produces and are labelled as modelled wherever they appear.Accounting & Tax

    High-growth accounting firms spend double on marketing — and put the difference into hiring

    In the published budget benchmark, high-growth firms spend 2.1% of revenue on marketing against 1.0% for everyone else, run one marketing person for every 49 staff against one for every 57, pay 27% lower marketing salaries, and spend 66% more on recruiting and employer brand. The model reads that as a capacity strategy rather than a marketing one.

    PositioningContentContent Systems
    Capability ModelA modelled capability, not a client account. Figures illustrate what the model produces and are labelled as modelled wherever they appear.Accounting & Tax

    There's no published cost-to-win or client value for an accounting firm — so the model builds the firm's own four numbers

    There is no credible published cost per lead, cost of acquisition or client lifetime value for a public accounting firm. The nearest figures come from adjacent categories and have to be labelled as proxies. This model builds the firm's own four numbers instead of borrowing someone else's.

    CRMLead RoutingReporting
    Capability ModelA modelled capability, not a client account. Figures illustrate what the model produces and are labelled as modelled wherever they appear.B2B & Professional Services

    Median firm growth is the lowest since 2018 — the firms growing 4× faster put their experts in front of the market on purpose

    The published high-growth study puts median professional-services growth at 9.9%, the lowest reading since 2018, and finds that high-growth firms grow roughly four times faster, hold 39.5% profitability, spend 12.0% of revenue on marketing, and are 2.5 times more likely to activate their subject-matter experts. This model builds the engagement around that last variable.

    Personal BrandContentAEO GEO
    Capability ModelA modelled capability, not a client account. Figures illustrate what the model produces and are labelled as modelled wherever they appear.Construction & Contracting

    General contracting has one of the lowest conversion rates in home services — here's where the model puts the money

    General contracting converts paid search clicks at 2.61% against a home-services average of 7.33%, which pushes cost per lead to $165.67. The model treats that as a qualification problem rather than a media problem.

    Paid SearchLocal SEOContent
    Capability ModelA modelled capability, not a client account. Figures illustrate what the model produces and are labelled as modelled wherever they appear.Dental & Orthodontics

    Dentists estimate their case acceptance at ~90%; measured across 10,000+ practices it's ~60%

    The largest growth lever in a dental practice is not a new patient. It is the treatment already diagnosed, already presented, and not accepted. This model puts the marketing budget behind the step where the measured number and the believed number are thirty points apart.

    CROBooking IntakeCRM
    Capability ModelA modelled capability, not a client account. Figures illustrate what the model produces and are labelled as modelled wherever they appear.Education & EdTech

    One report says 60% of registrants attend, another says 33% — both are right, and the difference decides what you build

    The two most-cited webinar benchmarks disagree by nearly a factor of two because one counts live attendance only and the other counts live plus on-demand. Reconciling them is not pedantry: it decides whether a programme is built around an event or around a library. The model builds for both and reports them separately.

    WebinarsEmail MarketingLanding Pages
    Capability ModelA modelled capability, not a client account. Figures illustrate what the model produces and are labelled as modelled wherever they appear.Energy, Solar & Renewables

    In residential solar the benchmark you want doesn't exist — so the model builds your baseline first

    This is the thinnest published vertical we work in. There is no solar cost per click, no cost per lead, no lead-to-sale rate, no website conversion rate and no speed-to-lead study. What does exist is strong market data: record enquiry volume, a battery attachment rate that varies by more than thirty points between states, and a subsidy that ended. The model is built to survive that combination.

    ReportingCROLanding Pages
    Capability ModelA modelled capability, not a client account. Figures illustrate what the model produces and are labelled as modelled wherever they appear.Financial Services

    The largest line in an advisor's cost to acquire a client isn't money — it's the advisor's own time

    Published research across roughly a thousand advisors puts the all-in cost of acquiring one client at $3,800, of which $519 is hard dollars and $2,600 is the advisor's own time valued at what that time is worth. Every marketing decision made on the invoice alone is being made on a sixth of the cost.

    PositioningContentEmail Marketing
    Capability ModelA modelled capability, not a client account. Figures illustrate what the model produces and are labelled as modelled wherever they appear.Fitness & Sports Facilities

    One member in three leaves every year and the market is growing anyway — that's the trap

    81 million Americans held a gym membership in 2025 and annual member retention is 66.4%. A facility can post growth while replacing a third of the people in the building. The model spends on the first ninety days of membership before it spends on the next lead.

    CRMReportingEmail Marketing
    Capability ModelA modelled capability, not a client account. Figures illustrate what the model produces and are labelled as modelled wherever they appear.Franchise & Multi-Location

    97.9% of franchise locations have claimed their profile; only 35.9% appear in the Google 3-pack

    The first-generation listings problem is solved and the industry is still selling the solution to it. The gap between claiming a profile and ranking in the pack is the entire opportunity, and none of the work inside it is claiming work.

    Local SEOGoogle Business ProfileReporting
    Capability ModelA modelled capability, not a client account. Figures illustrate what the model produces and are labelled as modelled wherever they appear.Healthcare & Medical

    62% of patients have avoided a provider over a review — and replying to one is a compliance decision

    Reputation is the cheapest media a practice owns and the only channel where the reply itself is regulated. This model treats review operations as a media-efficiency programme with a compliance constraint written into the first line of every template.

    Google Business ProfileLocal SEOReporting
    Capability ModelA modelled capability, not a client account. Figures illustrate what the model produces and are labelled as modelled wherever they appear.Hotels, Resorts & Travel

    Travel has one of the highest paid-search click-through rates and no standard direct-booking benchmark

    Travel attracts attention more cheaply than almost any category in the published search benchmark set and converts it at a middling rate. Meanwhile the single number that would settle the direct-versus-intermediated argument — what a brand's own booking engine actually converts at — is not published anywhere. This model instruments that gap first and buys media second.

    Paid SearchLanding PagesCRO
    Capability ModelA modelled capability, not a client account. Figures illustrate what the model produces and are labelled as modelled wherever they appear.Insurance Agencies & Brokers

    Commercial insurance is the one category where organic and paid cost the same — which changes what there is to optimise

    Published acquisition costs for commercial insurance come in at $590 organic and $600 paid, blending to $593 — the narrowest organic-versus-paid gap of any industry in the set. When the channel choice is worth ten dollars, the model stops arguing about channels and goes after the conversion step, where finance and insurance ranks last of twenty-three industries.

    Paid SearchTechnical SEOContent
    Capability ModelA modelled capability, not a client account. Figures illustrate what the model produces and are labelled as modelled wherever they appear.Local Businesses

    Three published thresholds decide whether a local business is considered at all

    Rating, review count and review recency are separate gates, and a local business has to clear all three before its marketing gets a hearing. The model treats review velocity as a channel with a budget rather than as a byproduct of good service.

    Local SEOGoogle Business ProfileReporting
    Capability ModelA modelled capability, not a client account. Figures illustrate what the model produces and are labelled as modelled wherever they appear.Logistics, Freight & Transport

    What a freight lead costs — and the four benchmarks that don't exist to check it against

    The published record for transportation and logistics contains a cost per lead, a customer acquisition cost and a ratio. It contains no cold email benchmark, no LinkedIn benchmark, no webinar benchmark, no sales-cycle figure and no search category. This model is built on what exists and is explicit about what does not.

    Technical SEOContentCRM
    Capability ModelA modelled capability, not a client account. Figures illustrate what the model produces and are labelled as modelled wherever they appear.Logistics, Freight & Transport

    The shortlist forms before the RFP, and the page that gets you onto it is already three years old

    Ninety-five percent of B2B purchases come from the shortlist the buyer had on day one, and the first vendor contacted wins roughly eight of ten deals. Meanwhile 72.9% of pages ranking in Google's top ten are more than three years old. This model funds two clocks at once and is explicit that neither figure was measured on a freight buyer.

    ContentTechnical SEOAEO GEO
    Capability ModelA modelled capability, not a client account. Figures illustrate what the model produces and are labelled as modelled wherever they appear.Manufacturing & Industrial

    Most of the purchase is over before a vendor is contacted — and one front-runner is usually already chosen

    The published industrial buying research says the buying team is three people, more than 55% of the process is complete before any vendor is contacted, and the final shortlist narrows to two. This model spends against the part of the process that happens before the enquiry form, because that is where the shortlist is decided.

    ContentTechnical SEOAEO GEO
    Capability ModelA modelled capability, not a client account. Figures illustrate what the model produces and are labelled as modelled wherever they appear.Med Spa, Aesthetics & Wellness

    Injectables are the #1 and #2 minimally invasive treatments — which makes retreatment interval the business

    Neuromodulator injections account for half of minimally invasive treatment volume and hyaluronic acid fillers for another thirty per cent. Treatments with a natural retreatment cadence make a med spa a recurring-revenue business that mostly does not report itself as one. The model builds around the interval.

    Email MarketingCRMReporting
    Capability ModelA modelled capability, not a client account. Figures illustrate what the model produces and are labelled as modelled wherever they appear.Nonprofits & Associations

    Revenue up 5.0%, donors down for the fifth straight year — the model spends on the second gift

    Sector giving grew 5.0% in the published data, the strongest revenue growth in five years, while donor counts fell 3.6% for the fifth consecutive annual decline. Fewer people are giving more. The model treats that as a retention problem and puts the budget on the second gift rather than the first.

    Email MarketingCRMReporting
    Capability ModelA modelled capability, not a client account. Figures illustrate what the model produces and are labelled as modelled wherever they appear.Nonprofits & Associations

    Display costs $86 to acquire an email address and returns $1.11 — the published ad table is a ranking, not a menu

    Nonprofit digital advertising has published costs and returns per channel that differ by more than an order of magnitude: $2.81 per email address acquired overall against $86 on display, and $2.48 back per dollar on search against $0.17 on Google Grants. The model reads that table as an order of operations.

    Paid SearchPaid SocialEmail Marketing
    Capability ModelA modelled capability, not a client account. Figures illustrate what the model produces and are labelled as modelled wherever they appear.Real Estate

    43% of buyers found their agent by referral — so the model treats the past-client list as the primary channel

    Half of buyers find the house online and not quite half find the agent through somebody they know. Most real-estate budgets are aimed at the first number and judged against the second. The model funds the referral motion as a channel with a cadence and a report.

    CRMEmail MarketingContent
    Capability ModelA modelled capability, not a client account. Figures illustrate what the model produces and are labelled as modelled wherever they appear.Startups & Scaleups

    The webinar is the worst top-of-funnel in the matrix and the best middle — the model uses it accordingly

    Sixty percent of registrants attend and the average attendee engages for 51 minutes against a 49-minute runtime. In the published channel-by-stage matrix the webinar has the weakest visitor-to-lead rate of five channels and the strongest lead-to-MQL rate. This model treats it as a qualification instrument rather than as a traffic source.

    WebinarsOutboundEmail Marketing
    Capability ModelA modelled capability, not a client account. Figures illustrate what the model produces and are labelled as modelled wherever they appear.Veterinary & Pet Services

    The interval between visits stretched by nearly half — that's the number the model works on

    A practice's lapsed client list is larger than anything a campaign will produce this quarter and costs nothing per name. This model works the interval rather than the top of the funnel, and rebuilds the reminder cadence around what clients now actually do.

    Email MarketingCRMReporting