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    Startups & Scaleups · capability model · webinar-led outbound

    Capability ModelA modelled capability, not a client account. Figures illustrate what the model produces and are labelled as modelled wherever they appear.

    The webinar is the worst top-of-funnel in the matrix and the best middle — the model uses it accordingly

    Sixty percent of registrants attend and the average attendee engages for 51 minutes against a 49-minute runtime. In the published channel-by-stage matrix the webinar has the weakest visitor-to-lead rate of five channels and the strongest lead-to-MQL rate. This model treats it as a qualification instrument rather than as a traffic source.

    60%

    Registration to attendance

    Modelled figure — not a client result

    51 minutes

    against an average webinar length of 49 minutes

    Average attendee engagement time

    Modelled figure — not a client result

    44%

    the highest of the five channels measured

    Webinar channel, lead to MQL

    Modelled figure — not a client result

    0.72%

    3.3x the 0.22% rate for companies of 10,000+

    Cold email reply, targets at companies of 0–10 employees

    Modelled figure — not a client result

    0.57%

    the highest-responding seniority group

    Cold email reply, founders and owners

    Modelled figure — not a client result

    Modelled. Inputs: ON24, 2026 Webinar Benchmarks Report (2025 data); First Page Sage, B2B SaaS Funnel Conversion Benchmarks (June 2025); Belkins, B2B cold email response rates 2026 study (7,530,489 emails); 6sense, B2B Buyer Experience Report 2025 (~4,000 respondents). Modelled outputs are not a forecast or a guarantee of results. Cited: ON24 *2025 / 2026 Webinar Benchmarks*.

    At a glance

    The engagement in brief

    Services

    • Webinars
    • Outbound
    • Email Marketing
    • Content
    • Landing Pages
    • Reporting

    Stack

    • Webinar platform
    • Email sending programme
    • Landing pages
    • CRM
    • reporting

    The situation

    What we walked into

    Growth has slowed and budgets have not grown to compensate. SaaS Capital's 2026 survey of more than a thousand private B2B SaaS companies puts median growth at 22%, down from 25% the year before, with marketing at 8% of ARR and sales at 15% — figures that have not moved to accommodate the slowdown. Inside an 8% marketing budget the question is not which channel produces the most leads, it is which channel produces the fewest leads that waste sales time. The published funnel matrix answers that in a way most teams have backwards.

    A webinar converts visitors to leads worse than any other channel in the published matrix and converts those leads to qualified opportunities better than any other. It is a filter that has been sold as a funnel.

    What we found

    The diagnosis

    1. 01

      The webinar is the weakest top of funnel and the strongest middle

      In the published channel-by-stage matrix, webinar visitor-to-lead sits at 0.9%, the lowest of the five channels, while lead-to-MQL is 44% and opportunity-to-close is 40%, both the highest. Measuring a webinar on registrations therefore measures it on the only stage where it is bad.

    2. 02

      Attention, not registration, is the asset the format delivers

      Attendees engage for 51 minutes against a 49-minute average runtime, and 60% of registrants show up. Nothing else in the demand mix holds a qualified buyer's attention for that long, which is why the session content has to be worth the hour on its own terms.

    3. 03

      The outbound benchmark favours a scaleup selling to scaleups

      Targets at companies of 0 to 10 employees reply at 0.72% against 0.22% for companies of 10,000 or more, and founders and owners are the highest-responding seniority group at 0.57%. A small company selling to small companies is working with the grain of the published data; the same programme aimed at enterprise is not.

    4. 04

      Cost per registrant is not published anywhere, so it has to be instrumented from day one

      No credible publisher reports a webinar cost per registrant — not the platform vendors, not the research houses. The model computes it from first-party send cost and registration count in the first cycle rather than benchmarking it, and treats any agency quoting a market figure as quoting nothing.

    5. 05

      Inside an 8% marketing budget the sequencing matters more than the channel mix

      One session per quarter with a properly built list and a real follow-up beats a monthly cadence with a thin list, because the format's value sits in the 44% lead-to-MQL step and that step depends entirely on who was in the room.

    The number behind it

    What this is built around

    **~57% of registrants attend** · average engagement **~49–51 minutes** (ON24 2025→2026) · ~half of all attendees watch on-demand. *(The 51- vs 49-minute figures are consecutive-edition engagement numbers, not "engagement vs runtime.")*

    What we built

    The system

    The model builds the list before it builds the session, weighting toward the company sizes and seniorities the published reply data favours. Invitations run as a two-step: a first email that asks whether the topic is relevant and carries no link, then a registration link only to the people who engaged. The session is designed to be useful to a non-buyer, because a room full of attendees who came for the content is the input to the 44% qualification step. Attendance and engagement time are recorded per attendee, and follow-up is prioritised on engagement time rather than on job title. Cost per registrant is computed from first-party numbers in cycle one and becomes the internal benchmark thereafter.

    The webinar is the worst top-of-funnel in the matrix and the best middle — the model uses it accordingly — funnelA funnel of 9 stages, narrowing from "Targeted list (small companies, founders)" to "Close".Targeted list (small companies, founders)Interest-check email, no linkRegistration link to engaged onlyRegisteredAttended (60%)51 minutes of attentionLead to MQL (44%)OpportunityClose

    The sequence

    How it was delivered

    1. Weeks 1–2

      Demand audit

      Current channel mix costed against an 8%-of-ARR marketing envelope

      Owner: OmniFlow

    2. Weeks 2–4

      List build

      Weighted to company sizes and seniorities the published reply data favours

      Owner: OmniFlow

    3. Weeks 3–5

      Session design

      A session useful to a non-buyer; engagement tracking configured per attendee

      Owner: OmniFlow + client experts

    4. Week 6

      Invitation sequence

      Interest check with no link, then registration link to engaged recipients only

      Owner: OmniFlow

    5. Weeks 7–8

      Delivery and follow-up

      Live session, recording to non-attendees, follow-up ordered by engagement time

      Owner: Client + OmniFlow

    6. Week 12

      Review

      First-party cost per registrant, cost per qualified opportunity, engagement-time distribution

      Owner: OmniFlow

    Outcome

    What the model produces

    At the published rates, 100 registrations produce roughly 60 attendees, and the webinar-channel benchmark would qualify roughly 44% of the resulting leads to MQL — a higher share than any other channel in the matrix, from a smaller starting number than any other channel would have produced. That trade is the entire argument for the format. The model reports cost per qualified opportunity rather than cost per registration, and replaces every published rate with first-party data after one cycle.

    Modelled. Inputs: ON24, 2026 Webinar Benchmarks Report (2025 data); First Page Sage, B2B SaaS Funnel Conversion Benchmarks (June 2025); Belkins, B2B cold email response rates 2026 study (7,530,489 emails); 6sense, B2B Buyer Experience Report 2025 (~4,000 respondents). Modelled outputs are not a forecast or a guarantee of results. Cited: ON24 *2025 / 2026 Webinar Benchmarks*.

    Inputs

    What the model is built on

    Every figure below is published research, not a client result. They are the inputs to the arithmetic above, listed so it can be checked rather than taken on trust. The bracketed number points to the full citation at the end of this page.

    60%

    [3]

    Registration to attendance

    2025 platform data

    51 minutes

    [3]

    Average attendee engagement time

    2025 platform data

    44%

    [2]

    Webinar channel, lead to MQL

    June 2025

    0.72%

    [1]

    Cold email reply, targets at companies of 0–10 employees

    2025 campaign data

    0.57%

    [1]

    Cold email reply, founders and owners

    2025 campaign data

    The published figures, side by side

    Rates share a 0–100% scale. Costs and counts are scaled against the largest value shown.

    • Registration to attendance[3]60%

      2025 platform data

    • Average attendee engagement time[3]51 minutes

      2025 platform data

    • Webinar channel, lead to MQL[2]44%

      June 2025

    • Cold email reply, targets at companies of 0–10 employees[1]0.72%

      2025 campaign data

    • Cold email reply, founders and owners[1]0.57%

      2025 campaign data

    Run the model on your own numbers

    Change the volume and the target rate. Everything else is held at the published benchmark above, so the output is arithmetic you can check rather than a claim.

    Reporting

    What you would actually see

    These are the surfaces this engagement is run and measured from, shown with representative figures built around the benchmarks cited on this page. Every account we run reports into views like these, and you keep ownership of all of them.

    These are demo dashboards. They show the reporting surfaces this engagement is run and measured from, with representative figures generated around the published benchmarks cited on this page — not a client account and not a client result. Live reporting for your own account replaces every number here.

    Google Analytics 4

    Startups & Scaleups · all web data

    Demo
    Acquisition overview
    Last 12 months vs. preceding period

    Sessions

    1,866

    +40.9%

    Key events

    72

    +51.2%

    Session key event rate

    3.9%

    +1.1%

    Engagement rate

    59.1%

    +5.4%

    Sessions by month

    AprJunAugOctDecFeb

    Dashed line marks the month the engagement started.

    Session default channel groupSessionsKey eventsRate
    Organic Search728223.0%
    Paid Search458245.2%
    Direct324123.7%
    Referral22062.7%
    Organic Social13653.7%

    LinkedIn Campaign Manager

    Sponsored Content · Startups & Scaleups audience

    Demo
    Campaign performance
    Last 12 months

    Impressions

    121,262

    +38.7%

    Clicks

    761

    +42.6%

    CTR

    0.6%

    +0.15%

    Cost per lead

    $111.84

    -8.1%

    Impressions by month

    AprJunAugOctDecFeb

    Dashed line marks the month the engagement started.

    CampaignImpr.ClicksLeadsCPL
    Thought leadership — practice leads41,22925921$111.84
    Problem-aware — retargeting31,52819816$111.84
    Case study download26,67816714$111.84
    Webinar registration21,82713711$111.84

    CRM pipeline

    Startups & Scaleups · inbound and outbound

    Demo
    Pipeline by source
    Last 12 months

    Leads created

    69

    +87.4%

    Qualified

    33

    +100.5%

    Meetings booked

    14

    +104.9%

    Answered on first attempt

    61.0%

    +16.6%

    Leads created by month

    AprJunAugOctDecFeb

    Dashed line marks the month the engagement started.

    First-touch sourceLeadsQualifiedMeetings
    Google Ads — high intent21105
    Organic search1994
    Business Profile — call1363
    LinkedIn outbound1052
    Referral631

    Method

    How this is measured

    Each figure on this page, the system it is read from, and the definition and window it is measured over.

    Every figure on this page, the system it is read from, and how it is defined
    FigureRead fromHow it is definedStatus
    Registration to attendancepublished benchmark2025 platform dataPublished
    Average attendee engagement timepublished benchmark2025 platform dataPublished
    Webinar channel, lead to MQLpublished benchmarkJune 2025Published
    Cold email reply, targets at companies of 0–10 employeespublished benchmark2025 campaign dataPublished
    Cold email reply, founders and ownerspublished benchmark2025 campaign dataPublished

    Honestly

    What we would do differently

    Not applicable — this is a modelled engagement. Its weakest input is the funnel matrix itself: it is agency client data gathered under stated conditions of competent execution rather than a survey, it discloses no sample size per cell, and it is the only channel-by-stage matrix published anywhere, which means there is nothing to cross-check it against. Every stage rate in this model should be replaced by the client's own within one cycle, and the 44% figure in particular should be treated as a hypothesis rather than as a rate.

    Evidence base

    3 sources, 3 publishers

    Full citations for everything cited on this page, with the sample and period each study covers, so you can go and read the original.

    Published research

    1. [1]

      Belkins, B2B cold email response rates 2026 study

      7,530,489 emails

      Supports: Cold email reply, targets at companies of 0–10 employees · Cold email reply, founders and owners

    2. [2]

      First Page Sage, B2B SaaS Funnel Conversion Benchmarks

      June 2025

      Supports: Webinar channel, lead to MQL

    3. [3]

      ON24, 2026 Webinar Benchmarks Report

      2025 data

      Supports: Registration to attendance · Average attendee engagement time

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