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    Med Spa, Aesthetics & Wellness · capability model · acquisition

    Capability ModelA modelled capability, not a client account. Figures illustrate what the model produces and are labelled as modelled wherever they appear.

    A $1.4M average practice, $39.25 leads, and no published number for what a consultation costs

    The aesthetics industry publishes its revenue and its size in detail and its funnel not at all. This model uses the benchmarks that exist for the top of the funnel, says plainly where the published record stops, and instruments the rest first-party.

    $39.25

    Cost per lead, beauty & personal care (search)

    Modelled figure — not a client result

    10.35%

    Conversion rate, beauty & personal care

    Modelled figure — not a client result

    $51.42

    Cost per lead, beauty (Meta)

    Modelled figure — not a client result

    $1,398,833

    up from $1,307,587 the prior year

    Average annual med spa revenue

    Modelled figure — not a client result

    Modelled. Inputs: WordStream by LocaliQ, Google Ads Benchmarks 2026 (13,474 US search campaigns, April 2025 – March 2026); WordStream by LocaliQ, Facebook Ads Benchmarks 2025 (data April 2024 – June 2025); American Med Spa Association, Medical Spa State of the Industry Report. Modelled outputs are not a forecast or a guarantee of results. Cited: AmSpa *Medical Spa State of the Industry*; WordStream 2026; Growth99 *2026 State of Aesthetic Marketing*.

    At a glance

    The engagement in brief

    Services

    • Paid Search
    • Paid Social
    • Landing Pages
    • CRO
    • Booking Intake
    • Reporting
    • CRM

    Stack

    • Google Ads
    • Meta Ads
    • booking platform
    • call tracking
    • CRM

    The situation

    What we walked into

    Average annual med spa revenue reached $1,398,833 in 2024, up from $1,307,587, across an industry worth more than $17 billion with over 11,000 US locations. Against a business of that size, the published cost of a lead looks small: $4.62 a click, a 10.35% conversion rate and $39.25 a lead on search, $51.42 on Meta. The trouble is that a lead is not a consultation and a consultation is not a treatment, and neither of those two conversion steps has a credible published figure anywhere. The industry knows exactly what it earns and nothing about how it fills the room.

    The industry publishes what a med spa earns, how many exist and how fast the market is growing. It publishes nothing about what it costs to fill a consultation chair.

    What we found

    The diagnosis

    1. 01

      The published lead is cheap relative to the ticket; everything unknown sits after it

      At $39.25 a lead against an average practice turning over $1.4 million, the top of the funnel is not where the money is decided. The two steps that decide it — lead to consultation, consultation to treatment — are exactly the two with no benchmark. That is where the instrumentation goes.

    2. 02

      The platform holding the audience restricts the creative that would prove the work

      Roughly 90% of med spa patients are women and paid social is where that audience is reachable at scale, but before-and-after imagery is restricted under the platform's personal health and appearance policy. Creative has to work on process, credentials and expectation-setting rather than on transformation, and a practice whose whole content library is before-and-afters has no compliant ad set.

    3. 03

      The category benchmark is broader than the business

      'Beauty and personal care' pools salons, cosmetics retail, spas and medical aesthetics. A medical aesthetics practice competing on injector-related terms is not buying $4.62 clicks. The published figure is a floor to plan against, not a target to hit.

    4. 04

      Search and social are answering different questions and should not share a cost-per-lead target

      Search at $39.25 captures a decision already made. Social at $51.42 creates the decision. Holding both to the same number reliably kills the second one, and the second one is what fills the consultation calendar in a category nobody searches for until they already want it.

    The number behind it

    What this is built around

    Average med spa revenue **~$1.4M** (AmSpa 2024) · top-of-funnel lead cost **$39.25** (Beauty & Personal Care, WordStream 2026) · CAC ~$132, avg visit value ~$527 (Growth99 2026) · no published cost-per-consultation.

    What we built

    The system

    The model spends its first three weeks building the measurement that the published literature does not supply: source tagging at enquiry creation across every route including phone, a consultation record with constrained outcome codes, and a monthly reconciliation against the practice system. Media follows. Search is built on treatment-category intent with the consultation as the conversion, not the form fill. Paid social is built compliant from the first asset — process, practitioner and expectation content, no before-and-after — and is measured on consultations held rather than on cost-per-lead parity with search. Nothing clinical enters the marketing stack at any point.

    A $1.4M average practice, $39.25 leads, and no published number for what a consultation costs — funnelA funnel of 8 stages, narrowing from "Search and social demand" to "Repeat cycle".Search and social demandCompliant offer pageConsultation bookedDeposit takenConsultation heldTreatment bookedFirst treatmentRepeat cycle

    The sequence

    How it was delivered

    1. Weeks 1–3

      Instrumentation

      Source tagging at creation, consultation outcome codes, reconciliation workbook

      Owner: OmniFlow

    2. Weeks 2–5

      Compliant creative library

      Process, practitioner and expectation assets built for platforms that restrict before-and-after

      Owner: OmniFlow + practice

    3. Weeks 4–8

      Search build

      Treatment-category campaigns with the consultation as the conversion event

      Owner: OmniFlow

    4. Weeks 6–12

      Paid social build

      Demand generation measured on consultations held, reported separately from search

      Owner: OmniFlow

    5. Week 12

      Review

      First-party cost per consultation and consultation-to-treatment rate, published for the first time internally

      Owner: OmniFlow + practice

    Outcome

    What the model produces

    The model reports cost per consultation held and consultation-to-treatment rate, and it states clearly that neither figure has a published benchmark to be compared against. The practice's first ninety days become its own baseline and every subsequent quarter is read against that, not against an industry number that does not exist. Cost per lead is reported underneath both, as an input rather than as a result. The revenue and market figures from the industry survey are used for context only; they describe an average across single-room practices and multi-location groups and are not a target for anyone.

    Modelled. Inputs: WordStream by LocaliQ, Google Ads Benchmarks 2026 (13,474 US search campaigns, April 2025 – March 2026); WordStream by LocaliQ, Facebook Ads Benchmarks 2025 (data April 2024 – June 2025); American Med Spa Association, Medical Spa State of the Industry Report. Modelled outputs are not a forecast or a guarantee of results. Cited: AmSpa *Medical Spa State of the Industry*; WordStream 2026; Growth99 *2026 State of Aesthetic Marketing*.

    Inputs

    What the model is built on

    Every figure below is published research, not a client result. They are the inputs to the arithmetic above, listed so it can be checked rather than taken on trust. The bracketed number points to the full citation at the end of this page.

    $39.25

    [2]

    Cost per lead, beauty & personal care (search)

    April 2025 – March 2026

    10.35%

    [2]

    Conversion rate, beauty & personal care

    April 2025 – March 2026

    $51.42

    [3]

    Cost per lead, beauty (Meta)

    April 2024 – June 2025

    $1,398,833

    [1]

    Average annual med spa revenue

    2024

    The published figures, side by side

    Rates share a 0–100% scale. Costs and counts are scaled against the largest value shown.

    • Cost per lead, beauty & personal care (search)[2]$39.25

      April 2025 – March 2026

    • Conversion rate, beauty & personal care[2]10.35%

      April 2025 – March 2026

    • Cost per lead, beauty (Meta)[3]$51.42

      April 2024 – June 2025

    • Average annual med spa revenue[1]$1,398,833

      2024

    Run the model on your own numbers

    Change the volume and the target rate. Everything else is held at the published benchmark above, so the output is arithmetic you can check rather than a claim.

    Fixed inputs, from the research cited on this page:

    $39Cost per lead, beauty & personal care (search)[2]

    10% — Conversion rate, beauty & personal care[2]

    Media spend, unchanged

    $1,178

    People actually reached today

    3

    Reached after the fix

    11

    Gained on the same spend

    +7

    Cost per person actually reached falls from $379 to $112 — on identical media spend. The lead number does not move; the number of them you speak to does.

    Arithmetic on the published inputs above. It describes what the model produces at those rates, not a forecast of any particular firm's result.

    Reporting

    What you would actually see

    These are the surfaces this engagement is run and measured from, shown with representative figures built around the benchmarks cited on this page. Every account we run reports into views like these, and you keep ownership of all of them.

    These are demo dashboards. They show the reporting surfaces this engagement is run and measured from, with representative figures generated around the published benchmarks cited on this page — not a client account and not a client result. Live reporting for your own account replaces every number here.

    Google Analytics 4

    Med Spa, Aesthetics & Wellness · all web data

    Demo
    Acquisition overview
    Last 12 months vs. preceding period

    Sessions

    1,752

    +55.2%

    Key events

    181

    +68.9%

    Session key event rate

    10.3%

    +2.9%

    Engagement rate

    67.7%

    +4.0%

    Sessions by month

    AprJunAugOctDecFeb

    Dashed line marks the month the engagement started.

    Session default channel groupSessionsKey eventsRate
    Organic Search71010614.9%
    Paid Search4304710.9%
    Direct3163711.7%
    Referral1641811.0%
    Organic Social132139.8%

    LinkedIn Campaign Manager

    Sponsored Content · Med Spa, Aesthetics & Wellness audience

    Demo
    Campaign performance
    Last 12 months

    Impressions

    65,878

    +34.1%

    Clicks

    472

    +37.5%

    CTR

    0.7%

    +0.19%

    Cost per lead

    $39.25

    -19.1%

    Impressions by month

    AprJunAugOctDecFeb

    Dashed line marks the month the engagement started.

    CampaignImpr.ClicksLeadsCPL
    Thought leadership — practice leads22,39916011$39.25
    Problem-aware — retargeting17,1281238$39.25
    Case study download14,4931047$39.25
    Webinar registration11,858856$39.25

    CRM pipeline

    Med Spa, Aesthetics & Wellness · inbound and outbound

    Demo
    Pipeline by source
    Last 12 months

    Leads created

    64

    +55.1%

    Qualified

    31

    +63.3%

    Meetings booked

    15

    +66.1%

    Answered on first attempt

    78.8%

    +8.0%

    Leads created by month

    AprJunAugOctDecFeb

    Dashed line marks the month the engagement started.

    First-touch sourceLeadsQualifiedMeetings
    Google Ads — high intent20105
    Organic search1784
    Business Profile — call1263
    LinkedIn outbound942
    Referral631

    Method

    How this is measured

    Each figure on this page, the system it is read from, and the definition and window it is measured over.

    Every figure on this page, the system it is read from, and how it is defined
    FigureRead fromHow it is definedStatus
    Cost per lead, beauty & personal care (search)published benchmarkApril 2025 – March 2026Published
    Conversion rate, beauty & personal carepublished benchmarkApril 2025 – March 2026Published
    Cost per lead, beauty (Meta)published benchmarkApril 2024 – June 2025Published
    Average annual med spa revenuepublished benchmark2024Published

    Honestly

    What we would do differently

    Not applicable — this is a modelled engagement. Its weakest input is the category breadth of the search benchmark: 'beauty and personal care' includes businesses with nothing like a med spa's competitive set or ticket size, so the $4.62 click and $39.25 lead almost certainly understate what medical aesthetics actually pays. The model treats them as a floor and replaces them with the practice's own account data in month one rather than planning a budget on them.

    Evidence base

    3 sources, 2 publishers

    Full citations for everything cited on this page, with the sample and period each study covers, so you can go and read the original.

    Published research

    1. [1]

      American Med Spa Association, Medical Spa State of the Industry Report

      Supports: Average annual med spa revenue

    2. [2]

      WordStream by LocaliQ, Google Ads Benchmarks 2026

      13,474 US search campaigns, April 2025 – March 2026

      Supports: Cost per lead, beauty & personal care (search) · Conversion rate, beauty & personal care

    3. [3]

      WordStream by LocaliQ, Facebook Ads Benchmarks 2025

      data April 2024 – June 2025

      Supports: Cost per lead, beauty (Meta)

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