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    Local Businesses · project showcase · local reporting

    Project ShowcaseReal client work that shipped. No performance figures are published, because none have been verified and approved for release.

    A one-page local visibility scorecard a location manager can read in ninety seconds

    Local reporting arrives either as a **40-page** white-label export nobody opens or a screenshot of a dashboard. This is the one-page alternative: one page per location, every metric paired with the single action that moves it.

    At a glance

    The engagement in brief

    Services

    • Reporting
    • Local SEO
    • Google Business Profile

    Stack

    • Google Business Profile
    • rank tracking
    • citation records
    • Shared workbook

    The situation

    What we walked into

    The person who has to act on a local report is a location manager, not an analyst. They need four answers: am I showing up for the terms my town actually searches, is my review position holding, is my listing data still correct, and did the phone ring more or less than last month. Every additional page past that reduces the chance any of it gets read, and a report nobody reads produces exactly as much change as no report at all.

    Most local reports are built for the person who made them, not for the person who has to do something about them.

    What we found

    The diagnosis

    1. 01

      One page per location, because two locations means two pages and twenty means twenty

      The constraint is not aesthetic. A format that costs four pages per location does not scale past a handful of sites, so it quietly becomes a quarterly exercise instead of a monthly one.

    2. 02

      Every metric is paired with one action, or it is not on the page

      A rank number with nothing attached is trivia. The scorecard carries a single named next action beside each line, and a metric that nobody can name an action for gets removed rather than kept for completeness.

    3. 03

      Rating and recency are different questions and the page carries both

      A star average hides the date of the most recent review entirely. The scorecard puts review count and the most recent review date beside the average, because buyers apply separate thresholds to each and a strong average with a stale corpus fails a test the average cannot show.

    4. 04

      The combined view is the one place a weak location can hide

      Rolling locations together produces a number that is true and useless. The scorecard has no combined page by design; the roll-up is a list of per-location pages in rank order.

    The number behind it

    What this is built around

    Consumers apply hard gates — **87% won't consider a business under 3★**, most require **4★+**, and they weigh review recency (BrightLocal 2023–2025) — so the scorecard tracks exactly the three published thresholds (rating, count, recency) that decide whether a location is considered at all.

    What we built

    The system

    Each page carries the location name, the five terms that describe what that town actually buys, map-pack position for each, profile views, calls and direction requests with a month-on-month arrow, review count, rating and the date of the most recent review, listing-data status as a plain pass or fail against the canonical record, and one named action per line with an owner. Nothing is colour-coded without also being labelled in words, so the page survives being printed in black and white and taped to a wall, which is where several of them ended up.

    A one-page local visibility scorecard a location manager can read in ninety seconds — stackA stack of 8 connected layers, from "Per-location data pull" through to "Roll-up as a ranked list", each feeding the one below it.Per-location data pullMap-pack position, five town termsViews, calls, directionsReview count, rating, latest review dateListing data pass or failOne action per line, with an ownerOne page per locationRoll-up as a ranked list

    The sequence

    How it was delivered

    1. Week 1

      Term selection

      Five terms per town that describe real local demand

      Owner: OmniFlow + location managers

    2. Week 1

      Page design

      One-page layout, print-safe, action column defined

      Owner: OmniFlow

    3. Week 2

      Data assembly

      Per-location pull, no combined view generated at any stage

      Owner: OmniFlow

    4. Month 1 onward

      Monthly cadence

      Page issued per location, actions carried forward with owners

      Owner: OmniFlow + location managers

    Outcome

    What shipped

    This entry makes no performance claim. It shows a reporting format built to a hard constraint — one page, one location, one action per line — and the design decisions that constraint forced, including the deliberate absence of a combined view and the removal of every metric nobody could name an action for. Whether the format changes what a location manager does is a question for the business that adopts it, answered on its own surfaces over its own window, and nothing on this page asserts an answer to it.

    Reporting

    What you would actually see

    These are the surfaces this engagement is run and measured from, shown with representative figures built around the benchmarks cited on this page. Every account we run reports into views like these, and you keep ownership of all of them.

    These are demo dashboards. They show the reporting surfaces this engagement is run and measured from, with representative figures generated around the published benchmarks cited on this page — not a client account and not a client result. Live reporting for your own account replaces every number here.

    Google Business Profile

    Local Businesses · all locations

    Demo
    Business Profile performance
    Last 12 months

    Calls

    117

    +67.7%

    Direction requests

    182

    +54.2%

    Website clicks

    281

    +60.9%

    Searches shown

    3,690

    +74.5%

    Calls from the profile, by month

    AprJunAugOctDecFeb

    Dashed line marks the month the engagement started.

    How customers searchSearchesShare
    Discovery — category, product or service2,70173.2%
    Direct — business name or address81522.1%
    Branded — related brand2216.0%

    CRM pipeline

    Local Businesses · inbound and outbound

    Demo
    Pipeline by source
    Last 12 months

    Leads created

    131

    +61.9%

    Qualified

    53

    +71.2%

    Meetings booked

    25

    +74.3%

    Answered on first attempt

    63.6%

    +11.2%

    Leads created by month

    AprJunAugOctDecFeb

    Dashed line marks the month the engagement started.

    First-touch sourceLeadsQualifiedMeetings
    Google Ads — high intent41178
    Organic search35146
    Business Profile — call25105
    LinkedIn outbound1873
    Referral1252

    Honestly

    What we would do differently

    The first version tracked twenty-five keywords per location because the tooling made it free to do so. It made the page unreadable and the extra twenty terms never once changed a decision. Collapsing to the five terms that describe what the town actually buys was the change that made the format work, and the tooling's capacity was the wrong reason to have started at twenty-five.

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