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    B2B & Technology · capability model · LinkedIn outbound

    Capability ModelA modelled capability, not a client account. Figures illustrate what the model produces and are labelled as modelled wherever they appear.

    Acceptance held at 28.5%, the connection note collapsed 37% — the model moves the persuasion elsewhere

    Across 13.2 million connection requests, acceptance is stable and the conversation after it is not: 10.4% of follow-up messages get a reply, and the reply rate on the connection note itself fell 37% in twelve months. Software senders sit below the platform average on both. This model is built around where that leaves the message.

    28.5%

    Connection request acceptance, platform average

    Modelled figure — not a client result

    10.4%

    Message reply rate after acceptance

    Modelled figure — not a client result

    3.0%

    down 37% year over year

    Connection-note reply rate

    Modelled figure — not a client result

    8.8%

    below the 10.4% platform average

    Message reply rate, computer software senders

    Modelled figure — not a client result

    $193

    against $346 for LinkedIn landing pages

    Cost per lead, LinkedIn lead gen forms

    Modelled figure — not a client result

    Modelled. Inputs: Expandi, LinkedIn Outreach Benchmarks 2026 (13,218,869 connection requests); Metadata, 2026 B2B Paid Media Benchmark ($57.6M ad spend, 153 advertisers, 211,000 leads); First Page Sage, B2B SaaS Funnel Conversion Benchmarks (June 2025); 6sense, B2B Buyer Experience Report 2025 (~4,000 respondents). Modelled outputs are not a forecast or a guarantee of results. Cited: Expandi *LinkedIn Outreach Benchmarks 2026* (13.2M requests, May 2025–Apr 2026).

    At a glance

    The engagement in brief

    Services

    • Outbound
    • Positioning
    • Personal Brand
    • CRM
    • Lead Routing
    • Reporting

    Stack

    • LinkedIn
    • LinkedIn Sales Navigator
    • CRM
    • send log
    • reporting

    The situation

    What we walked into

    The published LinkedIn dataset is unusually large and unusually blunt. Acceptance sits at 28.5% across 13.2 million requests and has held. The message that follows gets a reply 10.4% of the time. The note attached to the connection request gets 3.0%, down from 3.5% a year earlier — a 37% fall in twelve months. Computer software senders underperform the platform on both acceptance and reply, which is unsurprising given that software buyers receive more of this mail than anyone else on the network. Meanwhile the paid route to the same audience prices a lead at $193 through lead gen forms and $346 through landing pages.

    Nearly three in ten people accept the request. Roughly one in ten of those reply to the message. The constrained step is not the list.

    What we found

    The diagnosis

    1. 01

      Acceptance is not the constrained step, so optimising the list is optimising the wrong thing

      28.5% accept and 10.4% of follow-up messages get a reply. Targeting improvements move the first number, which was never the problem. The model spends its effort on the first message after acceptance, which is where roughly nine in ten conversations end.

    2. 02

      The connection note is a declining asset and should be treated as one

      3.0% and falling 37% a year is a channel closing, not a channel underperforming. Whatever the note used to do has to move to the profile, because that is what a recipient actually opens before deciding.

    3. 03

      Software senders are below average on a network saturated with software outreach

      27.5% acceptance and 8.8% reply for computer software against 28.5% and 10.4% platform-wide. The implication for copy is counterintuitive: a software sender's message needs to sound less like good software marketing, not more like it.

    4. 04

      The denominator decides the number, and most published rates do not state theirs

      The same programme can honestly report a 27.6% reply rate against accepted connections or 7.47% against requests sent. Any model that quotes one figure without its denominator is reporting an opinion. This model reports both at every stage.

    5. 05

      The published funnel matrix says LinkedIn's weakness is qualification, not closing

      In the channel-by-stage benchmark LinkedIn has the strongest visitor-to-lead rate of the five channels at 2.2% and the weakest MQL-to-SQL rate at 30%, while closing at 39%. LinkedIn produces conversations that qualify badly and close well, which is an argument for a qualification step before the meeting rather than for more sends.

    The number behind it

    What this is built around

    Acceptance **28.5%** · follow-up reply **10.4%** · connection-note reply **fell 37%** in 12 months (3.5% → 2.2%) · across **13,218,869** requests. Software senders sit below platform average on both.

    What we built

    The system

    The model front-loads the two things the benchmarks say actually move: the profile, because it is what gets opened before the message is read, and the first message after acceptance, because that is where the conversation is lost. Connection requests are sent without a note or with a note that does no selling. The first message carries one observation and one question and no link. A qualification step sits between the reply and the meeting, because the published matrix says LinkedIn-sourced leads leak at exactly that stage. Paid runs alongside as a cost comparison rather than as a channel: at $193 per lead through lead gen forms, paid gives the outbound programme a price to beat on the same audience.

    Acceptance held at 28.5%, the connection note collapsed 37% — the model moves the persuasion elsewhere — funnelA funnel of 8 stages, narrowing from "Targeted list" to "Close".Targeted listConnection requestAccepted (28.5%)First messageReply (10.4%)Qualification stepOpportunityClose

    The sequence

    How it was delivered

    1. Weeks 1–2

      Audit and denominators

      Current rates recalculated against both denominators; profile audited per sender

      Owner: OmniFlow

    2. Weeks 2–4

      Profile and first-message rebuild

      Sender profiles rebuilt as landing pages; one observation, one question, no link

      Owner: OmniFlow

    3. Weeks 3–10

      Send and log

      Paced manual sending with a per-session log; note used for nothing that matters

      Owner: Sender + OmniFlow

    4. Weeks 5–12

      Qualification step

      A defined qualification gate between reply and meeting, with a written disqualifier list

      Owner: OmniFlow + client sales

    5. Week 12

      Review

      Both denominators reported; cost per qualified conversation against the paid benchmark

      Owner: OmniFlow

    Outcome

    What the model produces

    At the published rates, 1,000 connection requests produce roughly 285 accepted connections and roughly 30 replies to the follow-up message, and a software sender should model the lower end of that. The model reports cost per qualified conversation next to the published paid cost per lead of $193, because a manual outbound programme that cannot beat a lead gen form on the same audience is a programme that should be a lead gen form. Every published rate here is replaced by the sender's own from week three.

    Modelled. Inputs: Expandi, LinkedIn Outreach Benchmarks 2026 (13,218,869 connection requests); Metadata, 2026 B2B Paid Media Benchmark ($57.6M ad spend, 153 advertisers, 211,000 leads); First Page Sage, B2B SaaS Funnel Conversion Benchmarks (June 2025); 6sense, B2B Buyer Experience Report 2025 (~4,000 respondents). Modelled outputs are not a forecast or a guarantee of results. Cited: Expandi *LinkedIn Outreach Benchmarks 2026* (13.2M requests, May 2025–Apr 2026).

    Inputs

    What the model is built on

    Every figure below is published research, not a client result. They are the inputs to the arithmetic above, listed so it can be checked rather than taken on trust. The bracketed number points to the full citation at the end of this page.

    28.5%

    [1]

    Connection request acceptance, platform average

    May 2025 – April 2026

    10.4%

    [1]

    Message reply rate after acceptance

    May 2025 – April 2026

    3.0%

    [1]

    Connection-note reply rate

    May 2025 – April 2026

    8.8%

    [1]

    Message reply rate, computer software senders

    May 2025 – April 2026

    $193

    [2]

    Cost per lead, LinkedIn lead gen forms

    2025 data

    The published figures, side by side

    Rates share a 0–100% scale. Costs and counts are scaled against the largest value shown.

    • Connection request acceptance, platform average[1]28.5%

      May 2025 – April 2026

    • Message reply rate after acceptance[1]10.4%

      May 2025 – April 2026

    • Connection-note reply rate[1]3.0%

      May 2025 – April 2026

    • Message reply rate, computer software senders[1]8.8%

      May 2025 – April 2026

    • Cost per lead, LinkedIn lead gen forms[2]$193

      2025 data

    Run the model on your own numbers

    Change the volume and the target rate. Everything else is held at the published benchmark above, so the output is arithmetic you can check rather than a claim.

    Fixed inputs, from the research cited on this page:

    $193Cost per lead, LinkedIn lead gen forms[2]

    10% — Message reply rate after acceptance[1]

    Media spend, unchanged

    $5,790

    People actually reached today

    3

    Reached after the fix

    11

    Gained on the same spend

    +7

    Cost per person actually reached falls from $1,856 to $551 — on identical media spend. The lead number does not move; the number of them you speak to does.

    Arithmetic on the published inputs above. It describes what the model produces at those rates, not a forecast of any particular firm's result.

    Reporting

    What you would actually see

    These are the surfaces this engagement is run and measured from, shown with representative figures built around the benchmarks cited on this page. Every account we run reports into views like these, and you keep ownership of all of them.

    These are demo dashboards. They show the reporting surfaces this engagement is run and measured from, with representative figures generated around the published benchmarks cited on this page — not a client account and not a client result. Live reporting for your own account replaces every number here.

    LinkedIn Campaign Manager

    Sponsored Content · B2B & Technology audience

    Demo
    Campaign performance
    Last 12 months

    Impressions

    87,548

    +47.2%

    Clicks

    568

    +51.9%

    CTR

    0.6%

    +0.12%

    Cost per lead

    $193.00

    -19.0%

    Impressions by month

    AprJunAugOctDecFeb

    Dashed line marks the month the engagement started.

    CampaignImpr.ClicksLeadsCPL
    Thought leadership — practice leads29,76619319$193.00
    Problem-aware — retargeting22,76214815$193.00
    Case study download19,26112512$193.00
    Webinar registration15,75910210$193.00

    CRM pipeline

    B2B & Technology · inbound and outbound

    Demo
    Pipeline by source
    Last 12 months

    Leads created

    67

    +64.6%

    Qualified

    36

    +74.2%

    Meetings booked

    22

    +77.5%

    Answered on first attempt

    10.4%

    +13.3%

    Leads created by month

    AprJunAugOctDecFeb

    Dashed line marks the month the engagement started.

    First-touch sourceLeadsQualifiedMeetings
    Google Ads — high intent21115
    Organic search18105
    Business Profile — call1373
    LinkedIn outbound952
    Referral631

    Method

    How this is measured

    Each figure on this page, the system it is read from, and the definition and window it is measured over.

    Every figure on this page, the system it is read from, and how it is defined
    FigureRead fromHow it is definedStatus
    Connection request acceptance, platform averagepublished benchmarkMay 2025 – April 2026Published
    Message reply rate after acceptancepublished benchmarkMay 2025 – April 2026Published
    Connection-note reply ratepublished benchmarkMay 2025 – April 2026Published
    Message reply rate, computer software senderspublished benchmarkMay 2025 – April 2026Published
    Cost per lead, LinkedIn lead gen formspublished benchmark2025 dataPublished

    Honestly

    What we would do differently

    Not applicable — this is a modelled engagement. Its weakest input is that the acceptance and reply benchmarks are drawn from accounts using an automation tool, which is a self-selecting population: they send far more, target more loosely, and look nothing like a hand-worked list of two hundred people. The rates should be read as a floor rather than as a target, and the model deliberately does not promise to beat them, only to report against them honestly.

    Evidence base

    2 sources, 2 publishers

    Full citations for everything cited on this page, with the sample and period each study covers, so you can go and read the original.

    Published research

    1. [1]

      Expandi, LinkedIn Outreach Benchmarks 2026

      13,218,869 connection requests

      Supports: Connection request acceptance, platform average · Message reply rate after acceptance · Connection-note reply rate · Message reply rate, computer software senders

    2. [2]

      Metadata, 2026 B2B Paid Media Benchmark

      $57.6M ad spend, 153 advertisers, 211,000 leads

      Supports: Cost per lead, LinkedIn lead gen forms

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